• Contact Centre Outsourcing
• Knowledge Process Outsourcing
• Transaction Process Outsourcing
• Human Capital Services
• Facilities and Technology Outsourcing

Knowledge Process Outsourcing

Overview

All businesses are exposed to a variety of risks. In particular, the risks of revenue leakage, uncontrolled costs, inappropriate credit exposure, fraud and security failure can be particularly damaging, directly affecting customer perception, profitability and stakeholder value. Risks can come from a variety of sources, natural or man-made, accidental or deliberate. It is the ability to predict, manage and mitigate risk in a cost-effective and customer-centric way that differentiates one from another and can make the difference between success and failure.

Business Assurance

VADS' Business Assurance enables change by improving operational effectiveness and efficiency, simultaneously managing the various aspects of risk whilst targeting performance, profitability and sustainability, driven by the innovative yet pragmatic enhancement of operations, technology and people.

Combining all major elements of receivables namely Fraud Management, Risk Management, Revenue Assurance, Credit Management and Recovery; we provide a well designed and innovative end to end solution; from a start-up to a matured receivable organisation.

With a carefully balanced operating parameters, cutting edge technology and highly trained professionals we assist to reduce credit risk and increase on-time payments whilst maintaining high customer satisfactions.